AI Transcripts: Check the Words That Change a Decision
Check AI transcripts for names, numbers, conditions and commitments. A practical review method for tracing consequential words back to the audio.
Tag: Voice AI
AI Voice Choice: Give Users Control and Continuity
Explore a practical design principle for AI voice choice: useful previews, easy switching, saved preferences and honest continuity when available voices change.
Before You Buy an AI Voice Agent, Cost the Call That Needs a Human
AI voice agents are priced by minutes, but the real buying decision includes authentication, failed calls, human escalation, quality review and verified resolution.
Field Note #009: The Background-Noise Question—When Lived Experience Independently Tests AI Design
A real-life question about whether AI can distinguish one voice from household noise becomes a study of speaker identity, interruption, accessibility and human agency in conversational AI.
Gemini for Mac Turns Natural Speech Into Polished Work
Google’s Gemini app for macOS can turn natural speech into clean text and use on-screen context to edit, summarise and organise work.
This AI Company Says Using a Giant Language Model for Every Customer Question Is Like Bringing a Bazooka to a Knife Fight
Customer-service company Omilia has raised $67 million while arguing that businesses waste money when they use expensive generative AI for simple requests.
AI Is Learning to Perceive the World: How Multimodal Intelligence Is Moving Beyond Text
Multimodal AI can analyse text, images, audio, video and live environments together. Explore how this shift is changing technology, business and human-computer interaction.
Why Talking Helps Us Think: The Psychology Behind Voice AI, Self-Explanation and Cognitive Clarity
psychology of thinking, self-explanation, voice AI, cognitive clarity, metacognition, verbal processing, learning psychology, human-AI interaction, decision-making, reflective thinking
The Rise of Voice AI: Why Talking to Artificial Intelligence Is Becoming the New Interface
Voice AI is becoming faster, more natural and increasingly capable of listening, speaking and responding in real time. Explore how conversational AI could transform work, education, accessibility and everyday computing.