When AI Feels Easy to Confide In
Feeling at ease with an AI and knowing what happens to your words are different questions. Research offers useful lessons about disclosure, choice and privacy.
Category: Psychology
AI Voice Choice: Give Users Control and Continuity
Explore a practical design principle for AI voice choice: useful previews, easy switching, saved preferences and honest continuity when available voices change.
Choice Overload in Digital Shops: Help Customers Compare
Help customers compare digital products through clear outcomes, consistent details and practical testing, informed by the nuances of choice overload research.
AI Accountability: Investigate the Model and the Human System
Every serious AI incident needs scrutiny of model behaviour and the human decisions around it. A practical approach to evidence, oversight and accountability.
Can AI Detect Early Psychosis from Everyday Conversation? Singapore Research Raises Important Questions
New Singapore research explores whether AI can detect patterns associated with early psychosis risk in short conversations. The findings need careful clinical validation.
The AI Did Not Decide: Name the Human Who Owns Every Handoff
AI-assisted work can scatter responsibility across a team. Use four named owners, proportionate review and clear stop rules to keep decisions human and accountable.
Measure the Work, Not the Person: A Leadership Test for Employee Monitoring
Employee-monitoring data can reveal useful signals without fairly measuring performance. Use this leadership test to check purpose, proportionality, context, trust and correction rights.
Not Every Objection Is Resistance: Review Change Load Before Adding Another Tool
Before introducing another workplace tool or process, map the live change load, distinguish constructive objections from overload and protect stabilisation time.
MentalHealthBench Tests More Than Crisis Safety—But It Cannot Measure a Therapeutic Relationship
OpenAI’s MentalHealthBench evaluates context, agency, urgency and empathy across 1,215 synthetic conversations—but a benchmark score is not proof of therapy or clinical outcomes.
Silence Is Not Agreement: How Leaders Make Bad News Safe to Share
A practical, evidence-led guide to psychological safety, employee voice and a six-step protocol for surfacing project risks before silence becomes failure.