Your Efficient Service May Be Someone Else’s Unpaid Work
A service can look efficient because its work has been transferred to users. Audit forms, waiting, repetition, recovery and exclusion as real operating costs.
Tag: Opinion
Move Fast—but Put Gates Around Irreversible Decisions
Speed and safety are not opposites. Move quickly on reversible experiments, but add proportionate review gates before decisions that can cause lasting harm.
Opinion:Facts To Prove That Salle Did Not Deceive Nigerians To Gain Fame After Revealing She Was Not Hawking But Helping Her Mother
Opinion:Facts To Prove That Salle Did Not Deceive Nigerians To Gain Fame After Revealing She Was Not Hawking But Helping…
I’ve never seen a girl pressurizing her boyfriend to buy her a bible – Davido’s aide, Israel, DMW, writes
I’ve never seen a girl pressurizing her boyfriend to buy her a bible – Davido’s aide, Israel, DMW, writes Davido’s…
Nigeria bans Twitter – and shoots itself in the foot
Nigeria bans Twitter – and shoots itself in the foot By Tolu Olarewaju In recent years, Lagos, Nigeria’s…
How NLC fell from its glorious perch of ‘people-centered’ activism
When it took the Nigeria Labour Congress (NLC) about three days to respond to the most recent hike in fuel,…